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We look forward to being your reliable supplier in China for long-term business relationship. Warmly welcome you contact us at any time.

Location

23 Caihong Road, Zhaoxian Industry Zone, Ju County, Rizhao City, Shandong Province, China

+8615806336812

Email

info@chinahaihuigroup.com

Contact Us

Here’s how you can contact us for any questions or concerns.

Frequently Asked Questions

Answers to common queries about our services and how we can assist you.

Q1:Can you provide samples?

A:We can provide 1-2 samples of conveyor rollers free of charge, with the customer bearing the shipping cost. For the conveyor pulleys, we accept the sample/trial order with one piece.

Q2:Do you support product customization?

A:Yes! We can customize production according to the customer’s drawings and specification parameters (size, material, function).

Q3:How long is the delivery time?

A:30-60 days for regular orders. Large-volume or special customized orders need to be negotiated based on the actual situation.

Q4:What are the payment methods?

A:30% T/T in advance + balance payment before shipment, or advance payment + L/C at sight.

Q5:Which countries have your products been exported to?

A:Our products have been exported to more than 30 countries including Vietnam, Thailand, Russia, Brazil, the United States, Canada, etc., and we are familiar with the compliance requirements of different markets.

Q6:How to ensure product quality?

A:100% strict quality inspection before shipment, and third-party inspection is supported; the average product lifespan is 50,000-60,000 hours, and it has passed multiple international certifications.

Q7:Is the packaging suitable for sea shipping?

A:Export-standard sea shipping packaging is adopted, which is waterproof, corrosion-resistant and climate-fluctuation-resistant, fully meeting the requirements for sea transportation.

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We realize that the key to offering responsive customer service is never taking our customers for granted. That’s why at the same time you’re learning about our products and how we do business, we’re learning about yours.

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